3 The Chasm between early adopters and early majority
- The reason it goes missed with both groups is that the customer list and the size of the order book can look the same.
- Fortune 500 - 2000 campaign feature in each segment.
- Early adopter buying “change agent” first in industry to adopt
- get a jump ahead of competition.
- Some advantage - faster time to market - lower product costs
- At first they will accept the bugs.
- By contrast the early majority want to buy a “productivity improvement” for existing operation.
- Minimised the discontinuity with older ways - evolution not revolution
- Catch 22 only suitable reference for early majority and another member of the group.